I want to help the industry I am part of with several items I see a lot of in the IT industry. This series is entitled:
“What Are We Doing?”
As we progress through these articles, I encourage you to post input or topic suggestions or problems that you may experience so we can improve our industry as a whole together.
Continuing on, this week’s topic will be:
I got this idea from seeing the latest Gatorade commercial that has the phrases:
“You say Insane, I say I trained.”
“You say Freakish, I say Frequent.”
“You say Ridiculous, I say Meticulous.”
“You Say Incredible, I say Inevitable.”
This commercial got me thinking. How often do our actions or choices in IT receive these comments? Or better yet, what in our personal life journey receives these comments?
In the Gatorade commercial, it shows several sports people practicing to get better at their sport/craft. What do we do to be insanely sure of what our system can do? What do we do that seems ridiculous to outsiders but we know most of the variables that have occurred previously and don’t want to encounter them again, so we prepare and test? Do we get meticulous about testing every scenario that currently exists so much that groups outside IT say it is ridiculous how long they have to wait….? But have something go wrong on the first day of an upgrade and watch who will be chastised.
I believe that if we put in the focused energy and are allowed to put in the focused time to build a great product, upgrade, or replacement of an application we have incredible results. This focused determination and readiness not only helps the IT organization but it helps us as individuals prepare for anything.
The key is the communication to the other departments that may offer these comments. We need to explain in their relevant terms why some of the new implementations of applications take longer, why this will affect their business process now but in the long run improve their business process. Our business partners need to understand in their terms why upgrades, replacements are needed in terms they relate to. The more we practice this and get an understanding of how we can connect, like in the commercial, the better results we will get.
So What Are We Doing? Are we practicing our craft, not only of technical upgrades of networks and applications, but communicating to our business partner so we have cohesion of all groups involved? Are we being Insane to involve “customers” in our upgrade process” so IT understands their true business requirements? Are we being incredible to explain our process and need for proper testing so both IT and other groups have the inevitable Great results?
How can I Help You?
I can bridge the gap between IT and other departments of your organization.